Greyhound Databases

I think Greyhound should really keep a database filled with their travellers. When we purchase tickets, we can basically put whoever's name we want and when we board the bus, the driver doesn't look at the name, so you can hop right on. If that's the case, then why do they require our name when purchasing the ticket? I mean, safety is a big issue for travelling and I would say for Greyhound, they are on the moderate level of demanding safety.

There can be a lot of debate about this issue, but I personally think it would help to have some type of database with their clients' information. Kind of like what airlines do. This would help because they can remember who their most frequent travellers are - like me, and offer some incentives or benefits. They should give free round trips for every number of miles you travel or times you travel. That would attract a lot of customers.

I brought up the database topic because in class we were doing things with Linux, and I was able to pull up old files I have saved in any Syracuse University computer. I thought it was very neat and helpful. Greyhound does do everything on the computer, thank goodness they are technology savvy. So I thought , I'm pretty sure every time we buy a ticket and they enter all the information in order to print out the ticket, that it is saved somewhere is some database they have. I guess they can pull up transactions just as how we can pull up our old documents. It sounds OK after all......